Incident Response Framework

Project Overview

Developed a comprehensive incident response framework for an e-commerce company handling millions in daily transactions. The framework includes detailed playbooks, team training, and integration with security tools for automated response capabilities.

The Challenge

The company had experienced a significant data breach with no formal incident response process. Response was ad-hoc, leading to extended breach duration and regulatory penalties. They needed a structured approach to handle security incidents efficiently and minimize business impact.

The Solution

I created a complete incident response framework including playbooks for common attack scenarios, established an incident response team structure, and implemented SOAR integration for automated containment actions. Comprehensive tabletop exercises ensured team readiness.

Project Requirements

• Incident response playbooks for 10+ scenarios
• Clear roles and responsibilities matrix
• Integration with existing security tools
• Automated containment capabilities
• Forensic investigation procedures
• Communication templates and escalation paths
• Regulatory compliance documentation
• Regular testing and exercises

Key Features Implemented

Project Outcomes

Lessons Learned